I, Katja Kümpel, am committed to safeguarding the privacy of my website visitors and clients. Your right to privacy is fundamental, and I take great care to protect your personal data. I handle your information responsibly, transparently, and in line with EU GDPR and applicable Luxembourg laws.

This Privacy Policy explains how I collect, store, and process your personal data when you use my website, book a service, or contact me. It also outlines the legal bases for processing, the purposes of data use, and your rights.

​

Data Controller

Katja Kümpel
21a, rue du Fossé, 4123 Esch-sur-Alzette, Luxembourg
VAT: LU34472730
Email: info@katjakuempel.com

​

What personal data I process

I only process personal data that is necessary for providing my services and improving your experience:

• Basic contact details (first and last name, email address)

• Birth data (date, time, and place of birth) – used only for Human Design or coaching sessions

• Booking information (preferred date/time, topics of interest)

• Contract and billing details (purchase details, payment method, date of payment, invoice data, VAT number if applicable)

• Service history (requests, purchases, invoices, support communications)

• Technical information (IP address, browser data, cookies, device type)

​

Legal bases for processing

Your data is processed under the following legal grounds:

• Legal obligation – for invoicing, tax, and accounting purposes

• Contractual necessity – to deliver the services you have booked

• Consent – for newsletters or optional data you provide voluntarily (you may withdraw consent at any time)

• Legitimate interest – to improve services, analyze website traffic, or follow up on incomplete bookings

​

Purposes of processing

Your data may be used for:

• Communicating with you regarding bookings or inquiries

• Preparing and fulfilling contracts (sessions, workshops, digital products)

• Issuing invoices and meeting legal requirements

• Sending newsletters, articles, or invitations (if you consent)

• Marketing and service updates (if you consent)

• Statistical analysis of website use and sales trends

• Protecting legal claims and resolving disputes

When sending newsletters, I may track open rates and link clicks to improve relevance. You can unsubscribe at any time.

​

Data retention

• Data based on consent → kept until you withdraw consent

• Invoices → kept 10 years (legal requirement)

• Contract-related data → kept 5 years after completion
  After these periods, data is permanently deleted or anonymized.

​

Third-party processors

I only share your data with trusted partners who process it on my behalf and comply with GDPR:

• Wix – website hosting (see Wix Privacy Policy)

• Calendly – scheduling and appointment management

• Stripe – secure payment processing for online purchases

• MailerLite / Mailchimp – email newsletters (where applicable)

These providers may store data outside Luxembourg (e.g., EU or USA) but are contractually obliged to apply GDPR-equivalent safeguards through Standard Contractual Clauses (SCCs).

​

Personalised services and reports

For individualised offerings such as Human Design Blueprints or personalised reports, I process your birth data and related information solely to prepare your unique document and to support our ongoing coaching relationship.
Your information is stored securely and kept confidential for as long as the coaching relationship remains active, or as long as necessary to maintain accurate professional records in line with legal obligations. You may request deletion at any time, unless legal or contractual obligations require its retention (for example, invoicing records).

​

Protection of personal data

I use technical and organizational safeguards to keep your personal data secure and confidential. Your data is never sold or shared with unauthorized third parties. In rare cases, I may be legally obliged to share information with public authorities.

​

Voluntary data submission

Providing personal data is voluntary. However, without certain data (e.g. billing details or birth data for Human Design), some services cannot be delivered.

​

Your rights

Under GDPR, you have the right to:

• Know whether your data is being processed

• Access and receive a copy of your data

• Request corrections or updates

• Request partial or full deletion (“right to be forgotten”)

• Restrict or object to processing

• Transfer data to another provider

• Withdraw consent at any time

Requests can be made by email to info@katjakuempel.com. For security, I may need to verify your identity. I respond without undue delay, within one month.

​

Cookies

www.katjakuempel.com uses cookies to:

• Ensure the website functions correctly (essential cookies)

• Improve security and performance

• Analyze traffic and usage (analytics cookies)

• Personalize communication (if you consent to marketing cookies)

You can adjust or disable cookies in your browser settings at any time.

​

Copyright

All text, visuals, and materials on www.katjakuempel.com are the property of Katja Kümpel unless otherwise stated. They may not be copied or distributed without written permission.

​

Jurisdiction

If any disputes arise in relation to this Privacy Policy, they will be subject to the exclusive jurisdiction of the courts of Luxembourg.

​

Contact

If you have any questions about this Privacy Policy or how your data is processed, please contact:

Katja Kümpel
Email: info@katjakuempel.com

​

Last updated: 08.10.2025